Sales Executive (Junior/Senior Executive)

Selangor (Group Level) | Full-time position

Purpose

Be the brand ambassador for the School & Brand, offering professional advice, answering queries, introducing the products and values, increasing enrolments.

Key Responsibilites

• Provide information and advice on our academic program and the ACE EdVenture approach to parents & students who contact us to enquire.
• Maintain CRM to ensure up-to-date data of all the leads.
• Assist students with registration by collecting all required documentation, and facilitate entry assessment as necessary.
• Ensure good customer service by addressing customers’ concerns, and provide feedback to the team accordingly.
• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
• Maintain relationships with clients by providing support, information, and guidance, encourage words of mouth.
• Maintain quality service by establishing and enforcing organisation standards.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contribute to team effort by accomplishing related results as needed.

Job Requirement

• Bachelor’s degree in Business Studies, Marketing, PR, Mass Communication or Equivalent.
• Must possess own transportation.
• Good verbal and written communication and interpersonal skills.
• Proficient in English. Ability to converse in Mandarin / Cantonese / Malay is a plus (to service Hong Kong & China market, as well as local market).
• Prior experience in sales / customer service will be added advantage.
• Positive, energetic, result-driven, with a can-do attitude.